Shipping Costs will vary by location and your choice of items, as well as the quantity of items you’ve purchased. I work hard to keep packaging size and weight down, but naturally, there is only so much that can be done. If I ever notice that you have been overcharged by UPS or USPS for shipping, you will receive a partial refund for any amount that was charged over the actual rate.

Shipping Times will also vary by location and your choice of items, but for US customers, there is a high chance your items will be delivered to you within 7-10 days after you place your order. Of course this number of days is much larger for international customers due to the complicated customs process that packages must go through.

Multiple Packages may arrive for a single order, depending on the items that you’ve purchased. Because I am one person running this shop out of a small apartment, I have outsourced printing and embroidery on some items, which will be finished and shipped out from a separate location than where I’m at. I do my best to organize it so that all of your items arrive on the same date, but this isn’t always possible, and you may receive one days before or after the other. Still, it is my goal to get your goodies to you as soon as I can, and I am more than happy to answer questions through my email (mandanasdaq@gmail.com) OR Instagram DM’s (@shopitlikethenasdaq). Emails are more likely to get a quick response because I would sadly pass away if I had instagram notifications on.

Refunds are available upon request, with a mandatory product return before the refund is issued. I am willing to provide the shipping labels for returns, I just ask that you please check your size measurements and fully read product descriptions before making a purchase, as returns can be very financially straining on small businesses like mine. I will not issue refunds on shipments where the customer has entered their address incorrectly or excluded information from their address.

I go over every order to ensure the USPS can verify it as a real place, meaning if you leave out a city, state, or zip code, I will always reach out to you for the additional information before allowing it to be shipped. However, if you have an apartment/unit number that is left out of your mailing address, the USPS may leave your package in your building walkway instead of directing it to your unit specifically. I just ask that you please double check your information before submitting an order, because I will not be sending out replacements for mistakes like these. If you accidentally leave out information or notice that the wrong information was autofilled, and if you have yet to receive any shipping/fulfillment info, please contact me about it ASAP so that I can change it before shipping, which I will usually do about two days after you place an order

Missing mail - Shipping responsibility transfers from me to the mail delivery services (usually USPS, occasionally UPS or DHL) as soon as the package is out of my hands and in theirs. Due to several customers abusing my prior generous policy in attempt to get free stuff, I will not be offering refunds if your mail is marked as delivered but you cannot find it. Mail theft is a massive problem in general, but it is especially hard on small businesses like me, who cannot afford to constantly send out full refunds or replacements on items that the customer claims to not be delivered.

If a package is marked as delivered but you did not receive it, I am willing to help you file a claim with the postal service whose responsibility it was to deliver your package to try to figure out where it might be, but I am not able to reimburse these shipments. Thank you for understanding.

As a customer, it is your responsibility to correctly enter your information, as I would have no way of knowing what information is incorrect if you made a mistake. Because, as I’m sure you’d agree, it would be mad weird if I knew that information off the top of my head!